Confirmation and Policies

Confirmation

It’s all in the details. Once you’ve booked with us, please help us prepare a seamless vacation by filling out our Guest Confirmation Form. Please submit to us at least 7 days before your arrival.

Policies

Deposits and Payments

We require a 33% deposit upon booking. The balance due plus taxes is payable 60 days before arrival. If you book within 60 days of your trip, the entire balance is due upon booking.

Cancellation Policies

COVID -19 Cancellation Policy:

If you are a guest traveling from the United States or Internationally and the Canadian Border is closed due to COVID-19 60 days prior to your scheduled arrival day to Sointula Lodge, your booking will be canceled and fully refunded. For both International and Canadian Travellers, if you are unable to travel to Sointula Lodge due to illness, exposure, or isolation requirements, you will receive a 50% refund of your deposit, or a full rollover of your deposit to a re-booking within the same season (space permitting) or the following season.

Non-COVID-19 Related Cancellation Policy:

Any deposit money paid to Sointula Lodge outside of 90 days of planned arrival are fully transferable within the same season, but non-refundable. With permission from Sointula Lodge, deposits can be applied to a date in the next operating season.

Within 90 days of planned arrival to Sointula Lodge, trip cancellations forfeit all funds to Sointula Lodge. However, if spots within the same summer are available, the trip can be transferred to another date without penalty at the discretion of Sointula Lodge. If guests desire to visit in the next calendar year, Sointula Lodge will apply 25% of the deposit paid towards a visit in the following summer.

Sointula Lodge is a seasonal, family-owned, small group marine and wilderness lodge. With just 18 spots for occupancy and 12 people on staff, cancellations are discouraged. We understand that things come up. And we appreciate guest’s not canceling or moving dates because we make purchases and commitments on our guest’s behalf that we cannot change or be refunded for. If you must make changes, we will try to work with your request. Thanks for your understanding.